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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Cit-plyus products

The group «New Technologies» offers products from the plant Cit-plyus: gas valves, gas pollution detectors, gas pollution control systems
  • Control systems Cit-plyus
    Control systems
    SAKZ-MK-1, SAKZ-MK-2, etc.
  • Gas pollution detectors Cit-plyus
    Gas pollution detectors
    SZ-1, SZ-2, SZ-3, SZ-1T, etc.
  • Gas valves Cit-plyus
    Gas valves
    KZGEM, KZEUG, KZEDUG, etc.
  • Signal Conversion Unit Cit-plyus
    Signal Conversion Unit
    BPPI US, etc.
  • Control unit Cit-plyus
    Control unit
    BUK et al .
  • Alarm units Cit-plyus
    Alarm units
    BSU, BSU-K, BSU-KS, etc.
  • Dispatching consoles Cit-plyus
    Dispatching consoles
    PC, PC-2, PD-S, etc.
  • Radio module Cit-plyus
    Radio module
    NRF-USB, etc.
  • Matching device Cit-plyus
    Matching device
    SU et al .
  • Notification device Cit-plyus
    Notification device
    over GSM communication networks, etc.
  • Protective box Cit-plyus
    Protective box
    BZ-01 and others.

NEW TECHNOLOGIES GROUP

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